I’ve been helping people solve tech problems for over 8 years, but my experience goes back even further. Growing up, I was the go-to tech kid, fixing computers, setting up new devices, and troubleshooting Wi-Fi issues for family and friends. Eventually, I pursued a degree in Digital Media Production, exploring web design and digital services. But technology has always been my strength, and I’ve built my business around providing expert tech support for homeowners and small businesses.
I bring professionalism, reliability, and same-day service to every job. Whether I’m setting up a new laptop, fixing Wi-Fi issues, or troubleshooting smart devices, my goal is always customer satisfaction. I learned the importance of excellent service from my time working at Marriott Hotels, where I completed their Guest Excellence Training in hospitality. That experience taught me to be responsive, patient, and solution-focused—qualities I apply to every tech support job.
I believe in clear communication and building trust with every customer. I take the time to explain what’s happening, ensuring you feel confident in the process—not just waiting for a fix. Whether it’s a simple solution or a complex issue, I break it down into small, manageable steps that lead to results. And when tech misbehaves, I whisper to it, and somehow, it talks back, guiding me toward the solution. If I can’t fix an issue, I’ll be upfront and provide clear next steps, always at a reduced rate if I can’t resolve the problem completely.
I live in Panama City Beach, FL, and serve Panama City Beach and Panama City. Unlike corporate tech support, I offer a more personal, local service with the ability to respond quickly and provide same-day solutions. I take the time to explain things, so you’re never left wondering how your tech works.
Geek Squad? Sure, they exist—but they won’t be there same-day, and they won’t follow up with you like I will.
I provide on-site tech support for first-time customers, ensuring that I fully understand your setup and needs. Once we establish a trusted working relationship, I also offer remote support for quick fixes, software updates, and troubleshooting—so you get fast help without waiting for a visit.
Yes! I provide same-day service whenever possible. If you need urgent tech support for your home or business, call or text (850) 270-7109 to check availability.
I help with computer and laptop setup, Wi-Fi and networking issues, smart home devices, security systems, data backup, and general troubleshooting for homeowners and small businesses.
Absolutely! I’ll set up your new laptop, transfer files, emails, and accounts, and ensure everything is working properly so you can start using it right away.
Yes! I diagnose and fix slow Wi-Fi, dead zones, and connectivity problems. If needed, I can optimize your router settings, set up mesh networks, or install Wi-Fi extenders for better coverage.
I specialize in Windows PCs and Android devices, but I can also set up and troubleshoot Apple products when needed.
Yes! I help with smart locks, security cameras, video doorbells, Alexa, Google Home, thermostats, and more—ensuring everything connects properly and works as expected.
For existing customers, I offer remote troubleshooting and software support after the initial on-site visit. This makes it easy to get quick fixes without waiting for an appointment.
I charge $75 for the first hour and $50 per additional hour. Remote support for existing customers is $50 per session. Call for a quote on larger projects.
I provide on-site tech support in Panama City Beach and Panama City, FL. Remote support is available for existing customers.
Scheduling is easy! Call or text (850) 270-7109, or fill out the contact form on my website to request service.